Holiday Inn Express Porterville, an IHG Hotel

The hotel itself, swimming pool, and room was very clean, and quiet! The staff is friendly. I asked if we could check-in early and was able to check in 2-hrs early and requested if we can check-out late and was able to stay 1-hr after the check out time. I called the receptionist around 9pm requesting for extra pillows and blankets, but was told that housekeeping was closed, but she said she will bring them in for us and within 5 minutes she was at the door knocking! Excellent customer service!

The breakfast was so so. To be honest, I only tried it once during my stay and it was interrupted by a woman who said we were late, but we can have the so called left overs, when there was clearly plenty of food still. Then she proceeded to ask us if we were told the hours. Very rude, I felt so uncomfortable that I decided to put down my plate before serving myself and decided to leave instead.

The hotel and room were exceptionally clean. Dove's shampoo and soap in the private bathroom were unexpected and great. The staff was perfect and nice.

pretty much everything

Enjoyed staying at this hotel. Very clean, wonderful and friendly staff. We were a bit further away from Sequoia National Park than we expected, but not the hotels fault. The walls were a bit thin and had noisy 'neighbors' for a bit of the time but overall I would recommend it and stay there again if in the area.